Privacy Policy
Your privacy is fundamental to our operations. This policy explains how Designpoint Global Ltd. collects, uses, and protects your personal information.
What Information We Collect
We collect various types of information to provide you with exceptional design services and improve your user experience. Our collection practices are transparent and designed with your privacy in mind.
Personal Information
Name, email address, phone number, job title, company details, and project-specific information you provide during consultations or project discussions.
Usage Data
Website analytics, page views, session duration, referral sources, and browser information to optimize our services and user experience.
Cookies & Tracking
Essential cookies for website functionality, analytics cookies for performance monitoring, and preference cookies to remember your settings and choices.
Data Collection Methods
- Website forms and contact submissions
- Direct communications and consultations
- Project collaboration platforms
- Analytics and performance tracking
- Third-party service integrations
How We Use Your Information
Your personal data is utilized exclusively to deliver exceptional design services and enhance your experience with Designpoint Global Ltd. We operate under strict data minimization principles.
Service Delivery
Processing project inquiries, creating custom designs, managing client relationships, and delivering design solutions that meet your specifications.
Communication
Responding to inquiries, sending project updates, providing customer support, and maintaining ongoing client relationships throughout our partnership.
Analytics & Improvement
Analyzing website performance, understanding user behavior, and continuously improving our design processes and client service delivery.
Legal Compliance
Maintaining records for tax purposes, complying with regulatory requirements, and protecting our legitimate business interests and client relationships.
Marketing Communications
Sending newsletters with design insights, project showcases, and industry updates, only with your explicit consent and the ability to unsubscribe anytime.
Personalization
Customizing your experience on our website, remembering your preferences, and providing relevant content and service recommendations tailored to your interests.
Third-Party Services
Data Sharing & Disclosure
We maintain strict controls over your personal information and only share data when absolutely necessary for service delivery or when legally required to do so.
No Sale of Data
We never sell, rent, or trade your personal information to third parties for commercial purposes. Your data is exclusively used to serve your design needs.
Limited Sharing
Data sharing is restricted to trusted service providers who assist in delivering our services, such as cloud storage for project files and payment processing.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users and others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred, with appropriate notice and protection measures.
Your Privacy Rights
You have comprehensive rights over your personal data. We are committed to helping you exercise these rights easily and transparently.
Right to Access
Request detailed information about the personal data we hold, including purposes, categories, recipients, and retention periods.
- • Data processing purposes
- • Data categories and sources
- • Third-party recipients
- • Retention periods
Right to Rectification
Request correction of inaccurate or incomplete personal data to ensure the information we hold about you is correct.
- • Correct inaccurate data
- • Complete incomplete information
- • Update contact details
- • Modify project preferences
Right to Erasure
Request deletion of your personal data under certain circumstances, commonly known as the "right to be forgotten."
- • Data no longer necessary
- • Consent withdrawn
- • Unlawful processing
- • Legal obligation
Right to Portability
Receive your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.
- • Structured data format
- • Machine-readable files
- • Direct transfer option
- • Complete data set
Data Security & Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All data transmission is protected using industry-standard SSL/TLS encryption, and sensitive information is encrypted at rest using advanced algorithms.
Access Control
Strict access controls ensure only authorized personnel can access your data, with multi-factor authentication and role-based permissions.
Regular Audits
Continuous monitoring, regular security audits, and vulnerability assessments ensure our systems remain secure and up-to-date.
Our Security Commitment
Technical Safeguards
- SSL/TLS encryption for all data transmission
- Encrypted storage for sensitive information
- Regular automated security updates
Administrative Safeguards
- Employee security training and awareness
- Strict access controls and authentication
- Regular security audits and assessments
- Incident response and breach notification
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site performance, and provide personalized content.
Types of Cookies We Use
Understanding our cookie practices helps you make informed choices about your privacy.
Essential Cookies
These cookies are necessary for the website to function properly and cannot be switched off in our systems.
- • Website navigation and functionality
- • Security and authentication
- • Load balancing and performance
- • Session management
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- • Visitor statistics and behavior analysis
- • Page performance monitoring
- • User journey tracking
- • Conversion optimization
Preference Cookies
These cookies enable the website to remember choices you make and provide enhanced, more personal features.
- • Language and region preferences
- • Display and accessibility settings
- • Personalized content delivery
- • Remembering form selections
Marketing Cookies
These cookies track your browsing activity to help us deliver more relevant advertisements and measure campaign effectiveness.
- • Targeted advertising campaigns
- • Social media integration
- • Conversion tracking
- • Remarketing and retargeting
Contact Us About Privacy
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please don't hesitate to contact us.
Get in Touch
Our Address
Designpoint Global Ltd.
7 Bell Yard
London WC2A 2JR
United Kingdom
Phone Number
Email Address
Business Hours
Monday - Friday: 09:00 - 18:00
(GMT/UTC timezone)
Privacy Officer
For specific privacy-related inquiries, data protection requests, or concerns about how we handle your personal information, our dedicated Privacy Officer will respond promptly.
Response Time
We commit to responding to all privacy-related inquiries within 30 days of receipt. Complex requests may require additional time, but we'll keep you informed throughout the process.
What to Include
- Your full name and contact information
- Specific details about your request
- Any relevant documentation or references
- Proof of identity when required
Policy Updates & Changes
This Privacy Policy may be updated periodically to reflect changes in our practices, technology, or legal requirements. We are committed to transparency in all policy modifications.
Notification Methods
When we update this policy, we'll notify you through prominent website notices, email communications, or direct notifications, depending on the significance of the changes.
- • Website banner notifications
- • Email to registered users
- • Social media announcements
Effective Dates
Each policy update includes an effective date. We provide reasonable advance notice for material changes, typically 30 days, to allow you time to review and understand new terms.
- • Clear effective date marking
- • Reasonable advance notice
- • Previous version accessibility
Your Consent
By continuing to use our services after policy updates become effective, you consent to the revised terms. For significant changes, we may request explicit consent where required by law.
- • Continued use implies consent
- • Explicit consent when required
- • Right to opt-out preserved
Stay Informed
Subscribe to our communications to receive updates about privacy policy changes, new features, and important notices about your data.